I gladly accept returns and exchanges. Please contact me within 7 days after receiving the item if you want to refund an order and return items back within 30 days of the delivery date.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected] or contact us from here. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
The following items can’t be returned or exchanged because of the nature of these items unless they arrive damaged or defective:
- Custom or personalised orders
- Intimate items (for health/hygiene reasons)
Processing time
The time I need to prepare an order for dispatch varies. For details, see individual item’s descriptions.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
